Terms and conditions

AGREEMENT
This is an agreement between you ("you" or "your") and Solid Gold Beauty Supply ("BEAUTYMAJOR.COM," "Beauty Major," "we," or "our") that governs your use of the BEAUTYMAJOR.COM Web site ("Site" or "Web site")." When you access or use the Site in any way you agree to be bound by these Terms and Conditions ("Terms").

MODIFICATIONS
We may change the Terms and the Site from time to time without notice, and you are responsible for checking these Terms periodically for revisions. All amended Terms become effective upon our posting to the Site, and any use of the site after such revisions have been posted signifies your consent to the changes.

RETURN POLICIES
Solid Gold Beauty Supply (beautymajor.com) offers high-quality merchandises. Your purchases from our web store will be completely satisfied. However, if you are not satisfied with the products you purchased, we will accept your returns within 30 days from the date you purchased products.

  • We will replace or exchange the product if you request.
    • The shipping charges for both retruning the product and sending back to you will be your responsibility.
    • We will reimburse your shipping costs only if the returning is our fault.
  • We will send you a check or money order for the amount that was spent for the products.
  • Our return policy does not apply to the products as below:
    • The products that are not original condition.
    • The products that have been used.
    • The products that are returned without original invoice.
    • The products that are kinds of all hairĀ WIGS.
  • For a return, you (buyers, customers) should send an e-mail to store@beautymajor.com with the reason why you want to return the product. You can explain the reason of your return briefly based on the following:
    • Product Defect
    • Wrong Product Shipping
    • Change Your Mind
    • Disstisfaction (Please comment briefly)
    • Others (Please comment briefly)
  • ALL WIGS ARE FINAL. THE WIGS ARE NOT REFUNDABLE AND EXCHANGEABLE.

We want your shopping experience from our web store to be as smooth and safe as possible. Please feel free to contact us if you have any questions or concerns.

When you return, please include original invoice and ship the products back us at:

Solid Gold Beauty Supply
Return Products Department
10013 Homestead Rd.
Houston, Tx 77016, USA

SHIPPING METHOD
Discreet Shipping - All orders shipped from Beauty Major (Solid Gold Beauty Supply) will not mention any words "wigs" and "hair" anywhere on the outside of the shipping package. Your shipment will be delivered discreet usually in a generic brown cardboard box and the shipping label will state: Solid Gold Beauty Supply or beautymajor.com

Please note: If shipping address differs from billing address our store reserves the right to send orders to the billing address if the shipping address cannot be verified.

Shipping Delays:
We do NOT take any responsibility for late shipment's. If you need additional information, please let us know! store@beautymajor.com

Our shipping system provides real-time (live) shipping rates, which means the actual shipping charges for the order are retrieved from UPS service and displayed during checkout. The cost retrieved from UPS will be added to your total price. The shipping cost will vary depending on the weight of the product(s) and geographical area where you are living.

No weekend or national holiday delivery; orders received on weekends or national holiday will be processed the following business day.

No P.O. Boxes or FPO. If the shipping address is specified as a P.O. Box, the product(s) will be shipped by USPS although you selected UPS as a shipping carrier.We ship to APO. Sometimes, orders for some products (specially wigs or human hair) will be shipped directly from the factory, 2 - 3 business days may be delayed in this case. Please allow this extended time.

Base rate (lb) means the shipping cost calculated on 1 pound. As weight of the product increases, the shipping cost would be increased accordingly. For example, if customers order their 7 pound products as UPS Ground from Dallas and New York , the shipping cost would be $8.50+ and $9.01+ respectively.

The shipping cost of international order will be based on the country. Our system will caculate your shipping rate based on the Zip or Province code of your country. If you don't have or don't know your Zip or Province code, you can download Excel (CSV) document that specifies the Zip or Province code in each country. You can download this Excel (CSV) doc at Export from the U.S section in UPS site. If UPS wouldn't provide any Zip or Province code for the area where you are living, there would be no way for the delivery of the products.

PRIVACY POLICY
Our customers' privacy is the highest regard on Beauty Major (Solid Gold Beauty Supply) web store. Our customers are most valuale assets and we are committed to respecting our customers' privacy. The privacy policy on beautymajor.com (Solid Gold Beauty Supply) specifies what and how information is gathered and used.

Information That We Collect:
The information that we collect on our web site is used to provide you with a successful shopping experience. Your contact information is used not only to provide you our products' information, but also to contact you when necessary. Beautymajor.com (Solid Gold Beauty Supply) will not sell, rent, or loan our customer data to any third parties. We treat all our customer's information as confidential.

When You Order:
You are prompted to enter your specific personal information into our order form. You should provide your contact (name, email, shopping address and so on) and financial (credit card number, security code on the credit card and expiration date) information as our form requests. We use this information for the purposes of billing and shipping the products. If we have any issues for the information we collected, we will use your contact information.

When You Register:
You will provide your contact information (name, email, address and so on). We use this information to provide our products' information and send you order confirmation and status. Registration on our web site, however, is optional.

When You Post Forum:
Please be advised that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We suggest that you do not enter information such as email or physical address in the forum submission. We are not responsible for the personally identifiable information you choose to submit in these forums.

When You Tell a Friend About Our Product:
You are prompted to register if you are new customer and then you will be prompted to be asked for your friend's email. Our system will automatically send your friend one-time email visiting your friend to our web site for the prodect you referred.

Please refer to the "When You Register:" section specified above for your information collected when you register. Your friend's email is just one-time sending and is not stored on our database systems.

Customer Service:
We will provide the services you request by email. The sensitive information (such as password) is sent to your email address when you forgot your password to sign-in to our system. We also use a phone call to communicate with you in accordance with your wishes.

Companies (Agents) Relation:
The companies that are related to our web store's transactions are UPS, gateway interface company and the company to process credit card. These companies DO NOT share, store, retain or use our customers' personal information for any other purposes.

SPAM (Unsolicited E-mail):
We DO NOT send unsolicited e-mail to our customers. If you believe that you received an unsolicited emial from our web store, please let us know by sending email to store@beautymajor.com. We'll investigate what has happened.

If you register for the services we provide on our web store, you would receive the information that is related to our new products and any announcement of discount or deal from time to time. You can decide not to receive any email by clicking the unsubscribe link in the email.

Legal Disclaimer:
Your personal information would be disclosed as required by law to protect our rights under some situations (such as fraud detection).

Log Files:
The user's identity is anonymous while Internet Protocal (IP) addresses are logged to track a user's session. Tracking IP addresses gives us information about which parts of our web site are visited most often and what information is viewed. IP addresses are not linked to anything that can personally identify a visitor. So, session details are tracked, but the user is anonymous.

Cookies:
We use your internet browser information called cookie to enhance your browsing and shopping experience. Cookies are small data files that Web browser places on computer's hard drive to help tailor and keep records of his or her visit to the site. Cookies are used to let us know if you are returning customer and retrieve your information provided previously to us. By using the cookies like this way, you don't have to enter your information whenever you check the product out from our web store. Cookies are only used to retrieve your personal information. The information you entered on secure sever is not accessed by cookies and only the user name and password allow to access to this information.

Security:
When you place an order on Beautymajor.com, your personal information and credit card information are encrypted by SSL encryption technology before being sent over the Internet. We use SSL technology to prevent your information from being stolen or intercepted while being transferred to our systems. Your credit card information is always stored in encrypted form in a restricted-access database to keep it safe from hackers.

If you have any specific questions regarding the privacy policy on Beautymajor.com, please contact us via email at store@beautymajor.com or contact us at:

Solid Gold Beauty Supply
Return Products Department
10013 Homestead Rd.
Houston, Tx 77016, USA